privacy-policy
Presswell's Sandwich Co. — Privacy Policy
Effective Date: September 2, 2026
At Presswell's Sandwich Co. ("Presswell's," "we," "us," or "our"), we respect your privacy and take the protection of your personal information seriously. This Privacy Policy describes the types of information we may collect when you visit our website, use our mobile application, place an order, join the Press Club or another loyalty or rewards program, submit an inquiry, communicate with us, or otherwise interact with Presswell's.
By accessing or using our website, mobile application, or related services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Presswell's and the services you use.
Information You Provide to Us
When you place an order, create an account, join the Press Club or another rewards program, submit an inquiry, or otherwise interact with Presswell's, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and payment information
- Delivery or pickup details
- Order and transaction history
- Account credentials
- Loyalty or rewards program activity
- Catering or event inquiries
- Preferences you choose to provide
- Feedback, reviews, questions, or other communications you send to us
Information Collected Automatically
When you access our website or mobile application, certain information may be collected automatically. This can include:
- Device type
- Operating system
- IP address
- Mobile or device identifiers
- Browser information
- Pages or features you access
- Website and application usage information
- Time spent on our website or application
- Referring or originating website
- Diagnostic, performance, and analytics information
Location Information
If you grant permission through your device, a Presswell's mobile application may access location information to help provide features such as:
- Locating a Presswell's restaurant
- Improving the ordering and pickup experience
- Providing relevant location-based services or promotions
You can manage or disable location permissions through your device settings at any time.
2. How We Use Information
Presswell's may use the information we collect to operate our business and provide you with our services, including to:
- Process and fulfill food and beverage orders
- Handle catering or event inquiries and requests
- Process transactions and payments
- Create and maintain customer accounts
- Operate the Press Club and other loyalty or rewards programs
- Provide order confirmations, receipts, and status updates
- Respond to questions, requests, or customer service matters
- Personalize and improve your experience
- Improve our website, mobile application, menu offerings, and services
- Communicate with you about products, promotions, rewards, events, or special offers when you have chosen to receive those communications
- Send push notifications when enabled on your device
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Protect the security of our systems, customers, and business
- Meet applicable legal, regulatory, accounting, and compliance requirements
Presswell's does not sell your personal information to third parties.
3. When We Share Information
We may share certain information with trusted companies that provide services necessary to operate Presswell's and deliver our services to you.
These service providers may include:
- Payment processing companies
- Online ordering platforms
- Mobile application providers
- Loyalty and rewards providers
- Email and text messaging platforms
- Delivery providers
- Website hosting and technology providers
- Analytics services
- Customer support and technology vendors
We provide these parties with information reasonably necessary for them to perform services on our behalf. We expect service providers handling personal information to maintain appropriate safeguards for that information.
We may also disclose information when we reasonably believe disclosure is required by law, legal process, or governmental request, or when necessary to protect the rights, safety, security, or property of Presswell's, our guests, our employees, or others.
4. Mobile Application Features
If Presswell's offers a mobile application, the app may allow customers to:
- Place and manage orders
- Create or access an account
- Save account preferences
- View or manage rewards
- Receive order-related notifications
- Receive promotional or rewards notifications
- Make payments through third-party payment providers
- Access location-related features
- Help us understand and improve application performance through analytics
Push notifications can be turned off at any time through your mobile device settings.
5. Cookies and Similar Technologies
The Presswell's website may use cookies, pixels, analytics tools, and similar technologies to help us operate and improve our digital services.
These technologies may be used to:
- Remember preferences
- Maintain certain website functionality
- Understand how visitors use our website
- Analyze website traffic and performance
- Improve the overall browsing experience
- Support relevant marketing and communications
Most browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect the availability or functionality of some portions of our website.
6. Protecting Your Information
Presswell's uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no website, mobile application, electronic transmission, or storage system can be guaranteed to be completely secure. While we work to safeguard the information entrusted to us, we cannot guarantee absolute security.
7. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
- Complete and document transactions
- Maintain customer accounts and rewards information
- Provide requested services
- Meet legal, accounting, and tax requirements
- Resolve disputes
- Prevent fraud or misuse
- Enforce our agreements and policies
When personal information is no longer reasonably required, we may delete, de-identify, or anonymize it in accordance with our applicable practices and legal obligations.
8. Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information. These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Manage certain account or communication preferences
- Opt out of promotional communications
You can unsubscribe from promotional emails by following the unsubscribe instructions included in those messages.
You may also opt out of certain text messages or push notifications using the instructions provided with those communications or through your device settings.
Certain transactional communications, such as order confirmations, receipts, or important account-related notices, may still be sent when necessary to provide a service you requested.
9. Children's Privacy
Presswell's website, mobile application, and services are intended for a general audience and are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to remove that information.
10. Third-Party Websites and Services
Our website, mobile application, emails, or other digital services may contain links to websites, platforms, or services operated by third parties.
Presswell's does not control and is not responsible for the privacy, security, or content practices of those third parties. Information you provide directly to a third-party service is subject to that company's privacy practices.
We encourage you to review the applicable privacy policies of third-party services before providing personal information to them.
11. Updates to This Privacy Policy
We may revise this Privacy Policy periodically as our services, technology, business practices, or legal obligations change.
When the policy is updated, we will revise the Effective Date shown at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how Presswell's handles personal information.
Your continued use of our website, mobile application, or services following an update will be subject to the revised Privacy Policy to the extent permitted by applicable law.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Presswell's privacy practices, please contact us through the contact information provided on our website.
Presswell's Sandwich Co.
South Carolina